Your Trusted IT Partner
Helpdesk On Call
Our Story
Discover Our Commitment to Excellence
Helpdesk On Call is committed to bridging the technology gap for individuals and businesses alike. Specializing in web hosting, server virtualization, and disaster recovery, we provide solutions that are both reliable and cost-effective.
We proudly serve a diverse clientele, from small startups to established enterprises. Our personalized approach ensures that every client’s unique IT needs are met with the utmost professionalism and care.
Innovative Strategies for Comprehensive IT Solutions
Personalized Support
At Helpdesk On Call, we believe in delivering tailored solutions that meet the specific needs of each client. Our dedicated team works closely with you to understand your requirements and provide expert support.
Quality Assurance
Quality is at the core of our services. We implement rigorous testing and monitoring procedures to ensure that our technology solutions perform optimally, safeguarding your operations against potential disruptions.
Our specialities
Areas Where We Excel
We excel in delivering top-tier IT solutions, including AI-driven automation, cybersecurity, disaster recovery, cloud computing, and email delivery. Our expertise extends to software customization, web hosting, virtualization, and IT support, ensuring seamless operations for businesses of all sizes.
With a focus on efficiency, security, and innovation, we provide tailored solutions that optimize workflows, enhance reliability, and drive growth. Trust Helpdesk On Call for expert IT services that keep your business running smoothly.
What Sets Us Apart from Competitors
Unrivaled Expertise
Our team of skilled professionals possess unmatched expertise in their respective fields, ensuring that you receive the highest level of service.
Personalized Solutions
We understand that every customer is unique, and we tailor our solutions to meet your specific needs, offering customized options that perfectly align with your goals.
Timely Delivery
We value your time and guarantee prompt delivery of our products/services, enabling you to stay on track and meet your deadlines.
Our Story
About Our Company and Our People
We believe that everyone has the potential to achieve greatness and fulfill their dreams. That’s why we are committed to providing innovative solutions and exceptional services that empower individuals to overcome obstacles and turn their aspirations into reality. With a strong focus on customer satisfaction and a team of experienced professionals, we strive to deliver unparalleled results and make a positive impact in the lives of our clients. Join us on this journey of empowerment, and let us help you make your dreams come true.
Our Mission
At Helpdesk On Call, our mission is to empower Canadian businesses by providing reliable, efficient, and cutting-edge IT solutions. We understand the critical role technology plays in today’s business landscape and are committed to ensuring your IT infrastructure operates seamlessly, allowing you to focus on what you do best—growing your business.
Comprehensive Solutions
From disaster recovery to web hosting and server management, we offer a one-stop-shop for all your IT needs.
Canadian Expertise
As a 100% Canadian owned and operated company, we have a deep understanding of the local business landscape and regulatory environment.
Proactive Approach
We believe in preventing issues before they arise, ensuring your IT infrastructure remains robust and reliable.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What services does Helpdesk On Call provide?
We specialize in a full suite of managed IT services, including:
Disaster Recovery Planning
Web Hosting & Email Solutions
Server Installation & Maintenance
Cloud Migrations
IT Consulting
Cybersecurity
Remote Helpdesk Support
We’re 100% Canadian-owned and operated — and we understand the needs of Canadian businesses better than anyone else.
Is Helpdesk On Call really based in Canada?
Yes — we are proudly 100% Canadian-owned and operated, with all our team members located across Canada. We don’t outsource support overseas. When you call us, you get an experienced Canadian IT professional on the line.
What industries do you work with?
We work with a wide range of sectors including:
Healthcare & Medical Clinics
Law Firms
Non-Profits
Government & Municipalities
Small to Medium-Sized Enterprises (SMEs)
Real Estate & Financial Services
If your organization needs secure, scalable, and professional IT services — we’re here for you.
What makes your web hosting different?
We offer reliable Canadian-based web hosting with:
High-performance infrastructure
SSL and email integration
Daily backups
Scalable solutions from single websites to enterprise applications
Best of all, your data stays in Canadian data centers — meeting privacy compliance and avoiding U.S. data jurisdiction.
Do you offer cloud migration services?
Yes! We specialize in moving businesses from legacy on-premises servers to modern cloud platforms like:
Microsoft Azure
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
We handle everything from planning to execution — minimizing downtime while improving performance and scalability.
Can you support remote teams and hybrid offices?
Yes — whether your staff is fully remote, hybrid, or in-office, we can help. We set up:
Secure VPNs
Remote desktops
Cloud file access
VoIP and cloud-based collaboration tools
We make sure your workforce can stay connected and productive — from anywhere.